Terms and conditions

Operator and data controller

1. Operator and scope

The individual identified below operates famboos.com and the Famboos service. These terms govern website and app use. Specific feature or purchase conditions are presented before you enter into the relevant contract. Contact us by email or at the address shown.

2. Using the service

Use Famboos lawfully, respecting other people’s rights and service security. Do not attempt unauthorized access to accounts or other people’s data. You must have legal capacity or the necessary representation to enter into a contract. Available features and plan requirements are described before purchase.

3. Privacy and consent

The privacy policy explains the data we process, purposes, legal bases and how to exercise your rights. Accepting these terms does not constitute consent to analytics, advertising or marketing messages. Optional consents are requested separately and may be withdrawn without affecting contracted features.

4. Accounts and shared households

Provide accurate account details, protect your credentials and report unauthorized access. When inviting people or sharing content, review who can access it and the permissions you grant. Do not publish third-party data without a lawful basis. Responsibility for an incident depends on the circumstances and law; use of your credentials does not automatically make you responsible for all unauthorized activity.

5. Content and intellectual property

You retain rights to the content you provide. You grant Famboos a non-exclusive authorization limited to hosting, making technical copies and displaying that content as necessary to deliver requested features and share it with people you authorize. This does not include publishing it for promotion, selling it or using it for unrelated purposes. Authorization lasts as long as needed to provide the service, subject to applicable legal retention.

Famboos software, branding and proprietary materials are protected by intellectual property law. You may use them under the service licence and as permitted by law.

6. Apps and stores

Downloads and purchases through the App Store or Google Play are also subject to the relevant store’s terms. On iOS, where Apple’s standard licence applies, its scope is limited to that app version and does not restrict Android use or mandatory consumer rights.

7. Plans, payments and consumer rights

Before purchase confirmation, the total price, applicable taxes, duration, any automatic renewal and cancellation method must be shown. Store-managed subscriptions are cancelled through that store; deleting the app does not itself cancel a subscription.

You retain statutory guarantees and remedies for lack of conformity and any applicable right of withdrawal. The general withdrawal period for a distance contract is 14 days; exceptions for digital content or services require the relevant legal conditions, including express consent and acknowledgment of loss of the right where required. These terms do not waive those rights generally.

8. Suspension, termination and erasure

You may stop using the service and request account closure or erasure through the privacy policy channels. Unsubscribing from marketing, deleting data and cancelling a paid subscription are separate actions.

We may proportionately restrict or suspend access for material breaches, security risks or legal obligations. We will explain the reason and contact or review options where possible and legally appropriate. Termination does not remove consumer rights or data protection obligations.

9. Availability, AI and liability

Organization features and AI suggestions are support tools. Review results before using them; they do not replace professional judgment when needed. Availability incidents are handled in accordance with applicable service obligations.

Each party is liable for damage legally attributable to it. Liability that cannot lawfully be excluded or limited remains unaffected, and no general obligation to indemnify the operator for every third-party claim is imposed.

10. Changes to these terms

The applicable version shows its update date. Material changes will be communicated with reasonable advance notice through an appropriate channel where required by law. Changes will not apply retroactively to remove acquired rights. Where a digital service modification gives you a right to terminate the contract, that right will be respected and its conditions explained.

11. Applicable law and complaints

Spanish law applies without depriving you of mandatory consumer protection in your country of habitual residence. Send complaints to contact@famboos.com or the operator’s address. Disputes go to the competent courts under applicable law, including consumer jurisdiction rules. No mandatory arbitration or exclusive jurisdiction detrimental to consumers is imposed.